Terms of Service

By accessing or using the Infiteq website (infiteq.io) or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our website or services.

These Terms apply to all visitors, clients, and anyone who accesses or uses our services. "Infiteq", "we", "us", or "our" refers to Infinity Digital Solutions DOO, a limited liability company registered in the Republic of Serbia (Company ID: 22052870, Tax ID (PIB): 114661160), with registered office at Slanački put 76N/19, Belgrade, Serbia, trading as Infiteq. "You" refers to the person or entity using our services.

Infiteq provides digital product design, web development, AI integration, and related consulting services. The specific scope, deliverables, timeline, and pricing for any engagement are defined in a separate written agreement or proposal ("Project Agreement") agreed upon before work begins.

We reserve the right to decline any project at our discretion and to modify or discontinue any service offering at any time.

To enable us to deliver our services effectively, you agree to:

• Provide accurate, complete, and timely information, materials, and feedback required for the project.
• Ensure you have the right to provide any content, assets, or third-party materials supplied to us.
• Designate a point of contact with authority to make decisions on behalf of your organisation.
• Review and approve deliverables within the timeframes outlined in the Project Agreement.

Delays caused by late feedback or missing materials may affect timelines and could incur additional costs.

Payment terms are defined in the Project Agreement. Unless otherwise agreed:

• A deposit (typically 50%) is required before work commences.
• Remaining balance is due upon project completion or as outlined in milestone-based schedules.
• Invoices are payable within 14 days of issue.
• Late payments may incur interest at 1.5% per month on the outstanding balance.

We reserve the right to pause or suspend work on any project where payment is overdue by more than 14 days.

Your content: You retain all ownership of materials, content, and data you provide to us. By supplying these materials, you grant us a limited licence to use them solely for the purpose of delivering the agreed services.

Deliverables: Upon receipt of full payment, intellectual property rights in the final deliverables transfer to you, except for:

• Third-party components, libraries, or tools used under open-source or commercial licences.
• Any pre-existing Infiteq tools, frameworks, or methodologies incorporated into the work (you receive a perpetual licence to use these within the delivered project).

Portfolio rights: We reserve the right to display completed work in our portfolio and for promotional purposes unless you request confidentiality in writing prior to project commencement.

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This includes business strategies, technical specifications, financial details, and client data.

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no fault of ours; (b) was already known to us before disclosure; or (c) is required to be disclosed by law.

The number of revision rounds included is specified in the Project Agreement. Additional revisions or changes that fall outside the agreed scope will be quoted and billed separately.

Any request that materially alters the project scope, timeline, or deliverables will be treated as a change request and requires a written amendment to the Project Agreement before work proceeds.

We warrant that our services will be performed with reasonable skill and care, and that deliverables will materially conform to the agreed specifications.

We do not warrant that deliverables will be error-free or uninterrupted after handover. We are not responsible for issues arising from third-party services, hosting providers, or changes made by you or your team after delivery.

The website and its content are provided "as is" without any warranty of fitness for a particular purpose or non-infringement.

To the fullest extent permitted by law, Infiteq's total aggregate liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total fees actually paid by you to Infiteq for the specific project giving rise to the claim in the twelve (12) months preceding the event that gave rise to the claim.

We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, even if advised of the possibility of such damages.

Either party may terminate a project engagement by providing written notice. Upon termination:

• You are responsible for payment of all work completed up to the termination date.
• We will deliver all completed work product upon receipt of outstanding payment.
• Any deposit paid is non-refundable unless termination is due to our material breach.

We may terminate immediately if you breach these Terms or the Project Agreement and fail to remedy the breach within 7 days of written notice.

Our website may contain links to third-party websites or integrate with third-party tools (e.g., Calendly). We are not responsible for the content, privacy practices, or reliability of any third-party services. Use of third-party services is subject to their own terms and privacy policies.

Neither party shall be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labour disputes, pandemics, internet or utility failures, or cyber-attacks. The affected party will notify the other promptly and resume performance as soon as reasonably practicable.

These Terms are governed by and construed in accordance with the laws of the Republic of Serbia, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Belgrade, Serbia, unless a different jurisdiction is expressly agreed in the Project Agreement.

Nothing in this section limits any statutory rights you may have as a consumer under mandatory laws in your country of residence.

Entire agreement: These Terms, together with any applicable Project Agreement, constitute the entire agreement between you and Infiteq regarding our services and supersede any prior agreements or understandings.

Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

No waiver: Failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

For active project engagements, material changes to these Terms will be communicated in writing and will not apply retroactively without your consent.

If you have any questions about these Terms, please contact us:

Infinity Digital Solutions DOO (trading as Infiteq)
Slanački put 76N/19, Belgrade, Serbia
Company ID: 22052870 · Tax ID (PIB): 114661160
Email: office@infiteq.io
Website: infiteq.io